How long will it take to get my head (turnaround time)

Help - Ordering and Shipping

January 01, 2017

Our general rule of thumb is that your order should ship within three to seven business DAYS of final artwork approval.  That's not a typo - we can often ship that fast.  So, once you've ordered your head (or, in the case of "Leave the work to us" orders, once you've okayed the final proof), it will generally be on its way to you quickly so you'll have it in a flash.

The chart below shows our target printing/shipping schedule depending on the day of the week you order (by 5pm Eastern Time)*:

Order Day: Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Print Day: Wednesday Friday Friday Next Monday Next Wednesday Next Wednesday Next Wednesday
Ship Day: Friday Next Wednesday Next Wednesday Next Wednesday Next Friday Next Friday Next Friday

In addition, we do our best to stock all drumheads and accessories that we offer on the site in all available sizes to avoid any stock-related delays whenever possible.

We're committed to your satisfaction, and offering the widest variety of heads with the fastest turnaround times in the industry is one of the ways we achieve it.

Time in transit is in addition to our standard turnaround times and varies depending on your location and your selected shipping option.  DrumART HQ is located in Voorheesville, NY (12186).

We generally send full heads via FedEx Ground (1 - 5 business days) and CustomPEELER removable logos, bumper stickers, banners and other merch via USPS Priority Mail (1 - 3 business days). Expedited shipping is available at additional cost during checkout.

 


*PLEASE NOTE: Our target shipping chart is simply that - a target.  It is not a service commitment and is dependent on
current order volume, holidays, weather delays, etc.  It does not include time in transit which depends on your
location and choice of shipping method. We do not guarantee delivery dates under ANY circumstances.

 

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